Washington Teachers' Union Membership and Benefits Coordinator
Lee Taylor-Nelms, LLC
Washington , DC
Full-time
Human Resources
Posted on June 1, 2023
Washington Teachers’ Union Membership and Benefits Coordinator
Job Summary:
The employee benefits coordinator position assists Washington Teachers’ Union with maintaining membership and benefits enrollment data. This position serves as the lead in data collection and maintenance. They will:
- Track membership and benefit statistics;
- Prepare reports;
- Develop and implement strategies to recruit new members;
- Verify and update the membership and benefits database and files;
- Supervise the Benefits and Membership Department of the Washington Teachers’ Union;
The candidate hired for the position must possess the following skillset:
- Highly proficient in Excel and database management;
- Detail-oriented;
- Proven-expertise in ensuring compliance with rules and regulations;
- Excellent communicator with a talent for building strong relationships between members and the organization.
Duties/Responsibilities:
- Administer various benefit programs, such as the Union’s dental and vision plan and various Union sponsored membership funds
- Conduct membership and benefits orientations and explain the benefits of Union membership and other Union benefits programs
- Maintain the Union’s membership and benefits filing systems and ensure benefits changes are entered appropriately in the data system
- Assist employees with vision and dental membership as well as any other related benefit claims
- Resolve administrative problems with the carrier representatives
- Coordinate workers' compensation claims with third-party administrator
- Follow-up on claims to resolution
- Assist Union Leadership with obtaining statistics and information on union membership and benefit enrollment
- Prepare and set up meetings designed to help employees obtain information and understand union benefits and other related incentive programs
- Ensure distribution of required employee notices
- Prepare and maintain monthly membership reports
- Maintain and update union membership directory and other requested reports as needed
- Assist Union in completing benefits reporting requirements
- Other duties as assigned by Leadership
Required Skills/Abilities:
- Extensive knowledge of employee benefits and applicable laws
- Excellent written and verbal communication skills
- Excellent organizational and time management skills
- Ability to think creatively and take initiative
- Highly Proficient with Excel
- Proficient with Microsoft Office Suite or similar software
- Ability to speak Spanish preferred
- Handle all questions, information requests and complaints regarding membership
Education and Experience: - Bachelor’s degree from a four-year college or university and similar work experience required
- Five+ years of experience in progressively responsible human resource roles