Washington Teachers Union Membership and Benefits Coordinator

Lee Taylor-Nelms, LLC   Washington, DC   Full-time     Human Resources
Posted on May 20, 2024

Washington Teachers’ Union Membership and Benefits Coordinator

Job Summary:

The employee benefits coordinator position assists Washington Teachers’ Union with maintaining membership and benefits enrollment data. This position serves as the

  • Lead in collecting data;
  • Tracking membership and benefit statistics;
  • Preparing reports;
  • Developing and implementing strategies to recruit new members;
  • Verifying and updating the membership and benefits database and files.

The position requires the following skillset:

  • Highly proficient in Excel and database management;
  • Detail-oriented;
  • Proven-expertise in ensuring compliance with rules and regulations;
  • Excellent communicator with a talent for building strong relationships between members and the organization.

Supervisory Responsibilities:

  • Supervise the Benefits and Membership Department of the Washington Teachers’ Union


  • Administer various benefit programs, such as the Union’s dental and vision plan and various Union sponsored membership funds
  • Conduct membership and benefits orientations and explain the benefits of Union membership and other Union benefits programs
  • Maintain the Union’s membership and benefits filing systems and ensure benefits changes are entered appropriately in the data system
  • Assist employees with vision and dental membership as well as any other related benefit claims
  • Resolve administrative problems with the carrier representatives
  • Coordinate workers' compensation claims with third-party administrator
  • Follow-up on claims to resolution
  • Assist Union Leadership with obtaining statistics and information on union membership and benefit enrollment
  • Prepare and set up meetings designed to help employees obtain information and understand union benefits and other related incentive programs
  • Ensure distribution of required employee notices
  • Prepare and maintain monthly membership reports
    · Maintain and update union membership directory and other requested reports as needed
    · Assist Union in completing benefits reporting requirements
  • Other duties as assigned by Leadership

Required Skills/Abilities:

  • Extensive knowledge of employee benefits and applicable laws
  • Excellent written and verbal communication skills
  • Excellent organizational and time management skills
  • Ability to think creatively and take initiative
  • Highly Proficient with Excel
  • Proficient with Microsoft Office Suite or similar software
  • Ability to speak Spanish preferred
  • Handle all questions, information requests and complaints regarding membership

Education and Experience:

  • Bachelor’s degree from a four-year college or university or similar work experience required
  • 5 + years of experience in progressively responsible human resource roles


Lee Taylor-Nelms, LLC

1329 Pennsylvania Avenue, SE
Washington , DC